Important changes to SMS appointment confirmations

Important changes to SMS Appointment confirmations

Don Medical Clinic now has a ' 2 way ' SMS appointment service.

You will now receive an appointment reminder and will be required to reply

with a "YES" to confirm this appointment, or "NO" if you cannot attend this appointment.

If you do not confirm your appointment, it will be cancelled.

This applies to both single and double appointments.

If you do confirm your appointment, and then do not show up, as per practice policy, you may be charged a non-attendance fee, which is not rebateable from Medicare.