Telehealth Funding Options

Don Medical Clinic will endeavour to meet both acute and chronic needs of their patient community. We offer a high quality of chronic disease management through our Keep Well Clinic.

There are three options for funding a telehealth consult

  1. Health Care Homes
  2. Medicare Eligibility
  3. Private

Health Care Homes

Those patients who are registered under health care homes will be able to have their needs met both in the acute and chronic setting utilisting their health care home funds.

This will allow consultations by the doctor, nurse and medical practice assistant to continue.

Medicare Eligibility

Those patients that meet the following Medicare criteria will be eligible for ongoing acute and chronic care under relevant Medicare item numbers that will be bulk-billed.

patient at risk of COVID-19 virus means a person that:

  1. has been diagnosed with COVID-19 virus but who is not a patient of a hospital; or
  2. has been required to isolate themselves in quarantine in accordance with home isolation guidance issued by Australian Health Protection Principal Committee; or
  3. considered more susceptible to the COVID-19 virus being:
    1. at least 70 years old, or
    2. at least 50 years old or over if of Aboriginal or Torres Strait Islander descent; or
    3. pregnant; or
    4. a parent of a child under 12 months; or
    5. a person under treatment for chronic health conditions or who are immune compromised; or
  4. the person meets the current national triage protocol criteria for suspected COVID-19 infection.

In order to be eligible for COVID-19 general practice telehealth services and general practice phone services, patients who fall into category C (more susceptible to the virus) must:

  1. have had at least one face to face attendance rendered in the preceding 12 months by the practitioner who renders the COVID-19 virus service; or
  2. have had at least one face to face attendance service rendered in the preceding 12 months at (or arranged by) the medical practice where the practitioner who renders the COVID-19 virus service is employed.

Privately Funded Consult

  • These are time based appointments and are NOT rebatable to Medicare*
    • less than 5 mins - ( for example - medical certificate, referral letter )
      • $35
    • 5-20 mins - ( normal standard consultation )
      • $65
    • more than 21-40 mins ( more complex longer consultation)
      • $100

These fees will be regularly reviewed.

*Please notes: The fees are equivalent to our normal concession fee charges for face to face consultations